TG: -
Activity: commercial, training, integrated services

Job Transfair

The organisation

Job-TransFair Non-Profit-Personnel-Leasing started in 2001 in Vienna, Austria. Experts of the Austrian labour market identified a base unemployment in certain groups of the population. To foster these groups on the labour market, Job-TransFair was founded as a subsidiary company of the Berufsförderungsinstitut Wien (bfi Wien) on initiative of the Austrian Labour Union and Public Employment Service Austria. The definition and allocation of its target groups is conducted by the Public Employment Service Austria. Job-transfair works with long-term unemployed persons, maternity returners, older unemployed job seekers, and persons on supplementary benefit (“Bedarfsorientierte Mindestsicherung”) between 18 and 35 years. Due to its strategy of non-profit personnel leasing, Job-TransFair pursues intensive cooperation with more than 10.000 small and medium sized companies in Vienna.

Job-TransFair works on sustainable work integration on the basis of non-profit personnel leasing, and the allocation of educational opportunities, such as job application training and social skills training.   Their goal is to (re)integrate their target groups long-term into the labour market by transFAIRing them into a job in one of the partner companies. The main tool for this integration process is a leasing-phase with a duration of about six months. The clients are still employed and paid by Job-TransFair during that test phase while working in one of the partner companies. On the one hand this offers them the opportunity to demonstrate their working abilities, on the other it offers the chance to find out if the job meets their requirements. The partner companies can cut their expenses, because they have to refund only a certain part of the salary-costs to “Job-TransFair”. The rest of the salary-costs are financed through a contract with the Austrian Labour Market Service, which exclusively sends them their employees. In advance of the working periods and in between they qualify the transit employees in the “Job-TransFair-Training-Space” according to their capabilities and to the needs of the economy (EDP, German as a foreign language, soft skills, job coaching). Furthermore the trainers and counsellors offer the employees individually tailored coaching units and support them to find solutions for their social issues like child care, lodging, financialdebts, etc. This represents a relevant contribution to their chances on an ever-changing labour market by empowering their abilities to obtain and hold on to a job.


In 2012 Job-TransFair serviced 6.398 persons, 2.897 could be offered an employment status. 86 % of their short-term employees succeed to obtain at least one employment relationship within 12 months. 46,6 % succeeds a so-called minimum integration in the labour market of 90 days. 33,9 % accomplishes a stable reintegration in the labour market of more than 180 days. Over 60 % of the serviced persons had a work integration chance of under 30 % beforehand.

25 % of their budget they have to generate through revenues of personnel leasing.

Sustainability is one of their success factors. Job-TransFair creates sustainability through the commitment of their multi-professional teams - recruitment consultants, social workers and trainers. Also, they have a strong network of partner companies (over 10.000 small and medium sized companies in Vienna). And they always offer follow-up-support to their clients

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TG: drug users
Activity: integrated services, individually tailored, hard skills, training

Fix und Fertig

“We aim to stabilise and to improve the social and technical skills of our employees, so they are able to reintegrate on the regular labour market.”


fix und fertig is one of 5 institutions of the Suchthilfe Wien, in Vienna, Austria. Suchthilfe Wien is an NGO, with several projects in the field of Drug and addiction aid, such as needle exchange programmes, an emergency shelter, drug checking programmes, out-patient substitution, health care programmes, outreach, etc.

Fix und fertig offers work (re-)integration for drug dependent and alcoholic individuals, and tries to ease (re-)integration onto the regular labour market through qualification, daily work structures and production processes.

All year round, they offer around 45 'daily' workplaces and about 18 'transit' workplaces in three different departments: renovation, serigraphy and mailing & fulfilment. The terms and conditions may vary depending on the personal situation of each of our workers. 'transit' workplaces are contracts for 12 months, 30 to 40 hours a week and the 'daily' workplaces gradually build up the work hours and provide for a daily structure. Moreover, training positions are offered at the daily workplaces to people who want to reach a 'transit' workplace, but aren't yet ready to.

They work with a very tolerant and not-abstinence orientated approach, which creates a lot of opportunities for the target group. In the meantime their strict and precise work ethics, regarding rules etc. helps them to qualify for the regular labour market and offers the necessary framework for our target group to be able to (re-)integrate.

fix und fertig was founded in 1993, and has grown from a small project to the social enterprise it is today. Early 2000 they were briefly funded by the EU, which provided them with a large budget to offer many workplaces. Now they have toned down a little bit, receiving funding from the City of Vienna and the employment services, as well as making their own profits.


They consider their key results for the project to be: 1) their success in lobbying for the target group. There is a higher tolerance and social acceptance of the target group, through work participation and high-quality products; 2) higher qualification and stabilisation for the individuals with whom they work.

At Fix und Fertig participants develop their sociocultural (social skills) and technical skills. For instance they can train their punctuality, conflict management and coping strategies (Within their peer group and/or with their superiors/supervisors), or how to work in a team. Besides they develop technical skills needed at their workplace, such as painting, priming, computer skills, text programmes

They stimulate professional development in various ways. They encourage, even financially, their participants to take courses and advanced trainings, and during the on-the-job-training in their institution they learn to recognise and work on their personal weaknesses, and to develop an intrinsic motivation to enhance their skills. Around 25% percent of the participants are able to reintegrate on the regular labour market after the programme.

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