Country - Czech Republic
TG:
-
Activity: commercial, training, integrated services

Job Transfair

The organisation

Job-TransFair Non-Profit-Personnel-Leasing started in 2001 in Vienna, Austria. Experts of the Austrian labour market identified a base unemployment in certain groups of the population. To foster these groups on the labour market, Job-TransFair was founded as a subsidiary company of the Berufsförderungsinstitut Wien (bfi Wien) on initiative of the Austrian Labour Union and Public Employment Service Austria. The definition and allocation of its target groups is conducted by the Public Employment Service Austria. Job-transfair works with long-term unemployed persons, maternity returners, older unemployed job seekers, and persons on supplementary benefit (“Bedarfsorientierte Mindestsicherung”) between 18 and 35 years. Due to its strategy of non-profit personnel leasing, Job-TransFair pursues intensive cooperation with more than 10.000 small and medium sized companies in Vienna.

Job-TransFair works on sustainable work integration on the basis of non-profit personnel leasing, and the allocation of educational opportunities, such as job application training and social skills training.   Their goal is to (re)integrate their target groups long-term into the labour market by transFAIRing them into a job in one of the partner companies. The main tool for this integration process is a leasing-phase with a duration of about six months. The clients are still employed and paid by Job-TransFair during that test phase while working in one of the partner companies. On the one hand this offers them the opportunity to demonstrate their working abilities, on the other it offers the chance to find out if the job meets their requirements. The partner companies can cut their expenses, because they have to refund only a certain part of the salary-costs to “Job-TransFair”. The rest of the salary-costs are financed through a contract with the Austrian Labour Market Service, which exclusively sends them their employees. In advance of the working periods and in between they qualify the transit employees in the “Job-TransFair-Training-Space” according to their capabilities and to the needs of the economy (EDP, German as a foreign language, soft skills, job coaching). Furthermore the trainers and counsellors offer the employees individually tailored coaching units and support them to find solutions for their social issues like child care, lodging, financialdebts, etc. This represents a relevant contribution to their chances on an ever-changing labour market by empowering their abilities to obtain and hold on to a job.

Results

In 2012 Job-TransFair serviced 6.398 persons, 2.897 could be offered an employment status. 86 % of their short-term employees succeed to obtain at least one employment relationship within 12 months. 46,6 % succeeds a so-called minimum integration in the labour market of 90 days. 33,9 % accomplishes a stable reintegration in the labour market of more than 180 days. Over 60 % of the serviced persons had a work integration chance of under 30 % beforehand.

25 % of their budget they have to generate through revenues of personnel leasing.

Sustainability is one of their success factors. Job-TransFair creates sustainability through the commitment of their multi-professional teams - recruitment consultants, social workers and trainers. Also, they have a strong network of partner companies (over 10.000 small and medium sized companies in Vienna). And they always offer follow-up-support to their clients

More information
Website: www.jobtransfair.at

 


Country - Czech Republic
Target group:
mental health problems
Activity: low threshold, commercial

Pradelna u Mandeliku

“I try to make a friendly atmosphere, we usually talk while we are working. During normal conversation I try to motivate them, commend them for good work. Sometimes I give them an important task and then they see if it´s too difficult for them or it´s suprisingly easy, but everything is without pushing and pressure. It´s just a nice place to work at. Come to visit us and you´ll see.”

Organisation

Pradelna u Mandeliku is a WIP of Fokus Praha in Prague, Czech Republic. Fokus Praha is a civil association with more than 20 years history of providing professional mental health care within the area of Prague and Central Bohemia. Its mission is to support people with mental health problems in their efforts to manage their lives and find opportunities for self-fulfillment in the community.

Pradelna u Mandeliku is a small launderette with mangle which has a long tradition. In september 2011 the organisation Fokus Praha took it over and opened it as a social business. Pradelna u Mandeliku employs people who have experienced mental illness of any age, gender or education level. At the workplace they do anything related to laundry, they put it in a washing-machine, in a dryer, then sprinkle the washed linen with water, and mangle or iron it. Through the work activities the employees are resocialised. They get used to go to work every day again, to get along with other people, to rebuild selfesteem, and step by step get back to normal life. All the people in the team are very tolerant and supportive to each other.

Results

The key result of the WIP are that they employ people who need to be employed not only for the wage they get, but also for the social contact, realise their abilities and boost their self esteem. Through their employment their general condition (mental and physical) gets better. All the participants get to develop their social skills, and if necessary they also learn to do the ironing.

Those who leave, soon usually get another part time job, because full-time is too much, but they opened two years ago and at the time of writing it seemed like some of their employees were getting closer to moving on to regular full-time employment. Of the seven ex-employees they have, two of them have a full-time job as security guard, but the other five did not have permanent jobs.

Since the government is not intending on reducing/changing the financing of companies such as Pradelna u Mandeliku it seems like the project will keep running indefinitely. The launderette customers are very satisfied and they are getting more and more regular customers. In August 2013, four more employees joined the team and working hours were extended untill 6 p.m. That was a big step, and it helped with the increase of sales, which was a prerequisite for keeping the company.

More information

Website: http://www.firmy.cz/detail/12786501-pradelna-u-mandeliku-praha-bubenec.html

or www.fokus-praha.cz 

 


Country - Czech Republic
Target group:
drug users
Activity: product sales, commercial

EIKON

“It is crucial to find consensus between the needs of the target group and a business idea that is successful on the market, thus harmonising the social and economical points of view in the project activities.”

Organization

Project officially started in its current location and form in the year 2000. From 1993 to 2000 it was developing as part of a therapeutic community from which it later separated. The idea came from some people working in Sdružení Podané Ruce (SPR), who as believers have connections and experience in religious spheres. They expected that the production of wooden icons could contribute to SPR's fund-raising. Over time the project has developed its business attitude into the WIP it is today. The project aims at the SPR target group, namely people with a history of drug abuse, who have undergone or are currently undergoing some kind of treatment and have evident motivation to change. This target group includes long-term unemployed people, people with health disabilities and people coming out of prison – all of them with a history of drug abuse.

The aim of the project is social integration of marginalised people, training of their work skills and improvement of their employability, while offering access to legal income. EIKON contributes to the employability of former drug users. This is done by involving participants in the production of icons and the overall functioning of the workshop, while teaching clients how to act professionally and self-reflect.

Eikón's applicants go through an entrance interview and assessment. If successful a temporary employment contract is concluded. After that follows an entrance training which takes a maximum of 3 days. New people gets to know every working procedure available in the workshop. Work in the workshop itself is mostly collective, people change their particular working position as needed due to current workshop production and one´s abilities. Two occupational possibilities are available: (medium-term – more than 6 months, nowadays involves 3 persons) and short-term (150 working hours/year, usually 2 months). During their occupation in the workshop clients are encouraged to look for a job on the regular market. Work at the workshop consists of production of religious wooden icons and various souvenirs.

Results

The most important result is contribution to the employment of the target group. About 20 people a year are offered a job in the workshop. On average, about half of the workshop employees move on to regular employment.

The project is evaluated by the income from sales and the interest of the target group in employment in the workshop. While Czech policy does not provide for a solid structure to safeguard the financing of WIPs, the project has three major financial contributors, namely: Česká Spořitelna Foundation (Česká spořitelna is one of the largest Czech banks), Southmoravian Region and Brno City. Besides, the project runs for 40% on its own income, so EIKON also has a lot of commercial partners, such as religious supplies retailers.

An essential part is the so called “social capital”: enthusiastic, experienced and skilled employees with the right ideas.

More information
Website: http://www.podaneruce.cz/programy-a-pece/eikon-program-pracovni-rehabilitace-a-chranene-prace/

 


Country - Czech Republic
TG:
homeless people
Activity: peer involvement, commercial

Pragulic

Discover Prague in a Different Way!

The organisation

Pragulic aims to create unique placements for people who are experienced in being homeless by engaging them in natural activities, through which they can contribute to society, and thus regain meaning and dignity. Their mission is to challenge the stereotypes associated with homelessness by enabling people to experience the world from a homeless person's perspective. Their ultimate goal is to rebrand homelessness by means of a market-driven social business. It is run as a social enterprise, aiming to be financially sustainable using its own revenues.

They currently employ nine homeless people as tourist guides in the streets of Prague as they believe that no one knows this part of the city better than people who spend there most of their time. The main activity is: city tours - guiding a group of tourists through the city, showing interesting places, and sharing life stories and facts about homelessness. However, they also offer other experiential services such as teambuilding activities, city games for groups or a 24-hour homelessness experience, where a guide accompanies a customer and helps him survive on the street. The project started in August 2012 with four employees, and five more were hired in the second round of recruitment.

Results

The main results of Pragulic are the changed societal perception on homelessness, as well as contributing to an improved life condition and self-esteem of the participants. Besides building up self-esteem the participants are stimulated to develop various skills: they receive tourist guide training, improve their communication, organisational and language skills as well as financial management coaching. Moreover, specific trainings are possible upon request.

After the training all employees are paid, so the placement is considered to be a regular job. On the job participants are stimulated to develop professionally through feedback from customers. All participants attend regular meetings, cultural meetings and various events; through the contact with people and the possibility to express themselves they are stimulated in their personal growth. Besides, the earnings and benefits are a good incentive for the work, and stimulate a sense of worthiness.

All in all it is a good example of an innovative approach towards employment of disadvantaged groups, and it is a successful and well known project in Prague. In the future the project will continue to grow and develop in various ways: Increasing their reputation, growth in number of customers, extension of their services, and possible international expansion.

More information:
Website: www.pragulic.cz

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Country - Czech Republic
TG:
(ex) offenders, people with mental health problems
Activities: commercial, integrated services, product sales

Semitam s.r.o.

“We offer the opportunity to learn the value of work and be proud of it. This means living a life where you can care for yourself through an honest wage.”

The Organisation

Semitam offers work as a cleaner or serving, bookbinding or in a sewing workshop, in the Czech Republic. The project is for people with disabilities, for people returning from prison and youth at risk of social pathologies and returning from inpatient treatment.

Semitam was founded in October 2011. In the beginning there were four people in the project, but at the time of writing (2014) the WIP had 16 participants.

The essence is to offer work to people who have great difficulty finding a job without the support from Semitam. People released from prison or youth with pathological tendencies without any previous work experience are offered the opportunity to earn a living through work. For people with physical disabilities the opportunity to work again is to be useful and to take part in the community.

The project is financed by Semitam's own earnings, supported by the Bureau of Labour from April 2012, as well as European funds and the state budget. The latter's funding (for the project Social Business – The Path to Responsibility and Solidarity) will be finished in March 2014.

Results

Semitam has created and maintained a social business as a separate and independent economic entity. They offer jobs and psychosocial support to people with social or physical disabilities and they offer quality cleaning services or original handmade products. In the meantime, employees develop communication skills, learn teamwork, self-reliance and responsibility. While stimulating skill development Semitam tries to make some of their participants - especially those returning from prison – move on to other more permanent employment. Over the years, the company has managed to reintegrate a few participants, who found another job and housing.

Semitam's staff supports and motivates participants through regular contacts, both in groups and individual. Twice a year the whole team meets at a common event, such as a Christmas party. The company also employs a psychologist who is always available for all participants. All in all Semitam offers comprehensive care to people with criminal records.

More information
Website: www.semitam.cz

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Country - Germany
Activity:
product sales, commercial, hard skills, low-threshold, gardening/agriculture
TG: drug users

Mudra Berufliche Integration

“We installed a permanent quality management system to ensure the ongoing development of our organisation”


The organisation

Mudra vocational training and employment services is part of Mudra Alternative Jugend- und Drogenhilfe Nürnberg e.V. in Germany. They strive to help drug addicted persons in finding their way back to the job market. In their different projects there are various possibilities for qualified job trainings. They also offer low threshold opportunities to acquire basic competences that are needed in all kinds of jobs. Their goals are not limited to the direct needs of the job market but also include psychosocial counselling and support in other important domains. There is more information about this in the UNODC-Document about Sustained Recovery Management.Mudra's project leader was a member of the working group responsible for the document.

The participants can work for all sorts of projects, such as forestry, a women’s workshop for costumes, jewellery and sewing, cleaning services, cabinet maker’s workshop, gardening and landscaping, a day labour project, and training in business administration. At the time of writing these projects offered work to around 90 participants, and the numbers were increasing over time. The forestry project was founded in 1985, so Mudra has many years of experience in work reintegration. In all their work they aim to improve the situation of recovering drug addicts concerning job integration, connected with psychosocial counselling

About 50% of the Mudra services is financed through the sales of their goods and services. Their offer is quite extensive. To get an impression of what they sell you may visit their online shop (in German) at: http://mudra-shop.de/. The remainder of their financing is through funding from the Employment Agency, State of Bavaria, District government, City of Nuremberg, Integration Office (responsible for job integration of handicapped persons) and some donations.

Results

The key results of Mudra are that they contribute to a reduced crime rate, they reduce relapses, and they help to improve the work competences of their target group. Concerning the last point they do not only assist in the development of basic skills, but they also offer formal gardening and landscaping training as well as business administration. Not many participants move on to regular employment, as the main target group is long-term drug users with multiple problems. On average about 20% moves on, 60% stays on the same level, 20% drops out. In their work they often see younger participants with no work experience and no qualifications, and older participants with increasing health problems, for whom it is hard to move on to regular employment as the current job market has very few opportunities for unqualified, older and less productive peoples. However, through combining their integration programme with psychosocial counselling, and better payment for more challenging jobs, Mudra does manage to motivate the professional development of its participants. In the near future they will focus on the challenges of new drugs, and adapting job offers to older and less fit participants.

More information

Website: www.mudra-online.de

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Country - Portugal
Activity:
Commercial + product sales + environmentally friendly
Target group: homeless + drug users + mental health problems

Cais

“It is important to develop a structured plan for a project, in short, medium and long terms. We also consider it important to conduct frequent assessment of the plan due to an ever changing context.”

The organisation

The “Cais Recicla” project started in May 2011 through a partnership between a private company (UNICER) and and an NGO (Cais) combining the needs of both parties. For Unicer, it was important to be an environmental friendly company; for CAIS, it was important to respond to the need for job placement and capacity building of the target groups. At Cais Recicla they use waste products for the manufacturing of new design products. After the creative process, the designer of the product provides training to the craftsmen, so they can manufacture the design using their own creative insight. Sometimes they also create or adjust exclusive products for a company or institution, or they work on simple hand-work orders from partners.

The association’s target group are people experiencing poverty and social exclusion. In general, CAIS´ target group includes people living in poverty, who normally have various other social problems. They may not only be ex-homeless, but also have had drug, alcohol and/or psychiatric problems. CAIS works with people that already have accommodation, because they have to have some basic stability and self-esteem to fulfil the work requirements.

The main aim of this project is the social-professional capacity building of people in situations of poverty and social exclusion. Specific objectives of Cais are: 1) to support the development of self-reliance of the target group; 2) to give the target group the possibility to acquire a fair compensation; 3) commercialise the developed products; and 4) obtain the sustainability of the business. So there are two types of objectives: those that are related to the target group and the others related to the business. They have social aims but no prejudices related to business objectives, because those are the ones that allows them to maintain the project and achieve sustainability.

The products are disseminated and marketed through a catalogue. The dissemination strategy is a priority element to be improved in this project. Through the last collection of Ecodesign they contacted a famous person and produced a photography session covered by invited social media. They often refuse invitations to small events because they refuse a “pity perspective” on their work. They want people to pay for their aesthetics and quality with a social contribution bonus.

Results

The public recognition of the project is the best result. This recognition led to the award of the prize to the Programme CAHO (Empowering Today) of the CAIS Association, by the European Economic and Social Committee. Through constant analysis and evaluation of results, various modifications were introduced along the way, such as diversification of the products, enlargement of partnerships, as well as continuous necessary adaptation of the project to the context. Although the concept of the project remains the same, it is essential to think and adapt the project continuously.

The elements of success identified are: the cooperation between those involved and the combined efforts working on a shared goal, the excellent quality and recognition of the products, and the recognition and appreociation of the work done by all the people in the project.

More information

Website: www.cais.pt

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Country: United Kingdom
Target group: ex-offenders
Activity: commercial, training, hard skills, integrated services,

Blue Sky

“Giving someone a job has been described as the greatest charity that anyone can perform and as one former member of our management team (an ex-armed robber himself) colourfully put it: 'you may not like ex-prisoners, but absolutely no one in their right ming wants them to re-offend'. “

The organisation

Set up in 2005, Blue Sky is a charity and a social enterprise that tackles the issue of re-offending by focussing on employment. They win commercial contracts from local authorities and private companies and exclusively recruit ex-offenders into small teams to fulfil the work. Blue Sky employs them on 6-month contracts offering training, housing support, mentoring and onward job brokering. Since operations began they have employed over 750 ex-offenders accross the country and only 15% has gone on to re-offend – that is a quarter of the national average.

At any one time they can be employing 30 to 60 ex-offenders on 6-month contracts. Much of their work is seasonal so they take on more people over the summer months. Each year they employ over a 100 ex-offenders around the country.

Blue Sky's mission has always been to reduce re-offending and challenge negative perceptions about people with a criminal record. If society wants to cut the levels of re-offending it should focus on finding jobs for those ex-prisoners who want to work. In Britain, which has the second highest re-offending rate in Europe, it has been proven empirically that a stable job reduces the probability of re-offending by up to 50%. Yet 75% of all prisoners are released to joblessness, and an ex-offender is eight times more likely to be unemployed than someone with no criminal record.

Results

Since 2005, Blue Sky has always measured itself on three key performance indicators: the number of employees who receive an accreditation, the number who leave to onward employment at the end of their six-month contracts and the number who re-offend. Over the past eight years they have employed over 750 ex-offenders and of these 52% have left with an accreditation or qualification funded by Blue Sky (e.g. a construction certificate, a health and safety course, a forklift driving license). Moreover, 49% of their leavers have subsequently moved into onward full-time employment. This is quite an accomplishment considering the economic climate and unstable jobmarket. Blue Sky's resettlement officer works closely with all employees from month 4 onwards to establish their career goals and aspirations.

Only 15% of their employees have re-offended – a quarter of the national average. Considering that for every 10 Blue Sky employees there are, on average, 17 dependents who are taken out of living in a workless household, the positive impact is felt by many more.

In addition, Blue Sky is always keen to participate in research to verify their social impact. A social return on investment analysis carried out by the Impetus Trust concluded that they create £17.40 of social value for every £1 invested in Blue Sky. They were also part of a pilot programme with the Ministry of Justice Data Laboratory. Using the employee database they analaysed their employees against a control group to determine the re-offending rate. The analysis shows with a 95% confidence level that ex-offenders working in Blue Sky teams re-offend 50% less than a control group with similar characteristics.

More information

Website: www.blueskydevelopment.co.uk

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Country - United Kingdom
TG:
people with mental health problems
Activities: commercial, training

Travel Matters

“Training in a relaxed, work environment is more effective than in a college. Work experience is on real bookings and so the sense of achievement is higher. The friendly, relaxed environment is very important in building confidence. At the beginning students can be unable to talk to anyone or even make eye contact; in just a few weeks they are interacting with their peers and on the way towards a more positive engagement with friends, family and the community.”

Organization

Travel Matters is a not-for-profit social enterprise, which provides high quality, competitively priced travel services, plus IT training and work experience for vulnerable groups, in England. Founded in 1996 as a project within the National Health Service it became an independent operation in 2006. Over the past seventeen years they have developed into an ongoing business with real social capital. The project was originally set up to provide a work opportunity for people with mental ill health and other complex needs, and to service the holiday and travel requirements of residential care homes for people with complex needs and the elderly/disabled. In 2006, when Travel Matters became an independent company, it continued to provide training programmes but broadened its target customer groups to include general business and leisure travel. This project’s focus is people with mental ill health, but is has also had referrals from other groups, such as people recovering from physical disabilities or drug/alcohol abuse.

Travel Matters’ product – the travel business – itself has a particular focus on vulnerable groups, with more than 50% of its clients being people with physical or mental disabilities, or complex needs. The project's income is a combination of payment for training from the health authority and profits from the travel business, which currently breaks down to around 80:20 (that is 80% training and 20% travel.) Historically this was more like 70:30 but travel business has dropped as a result of an overall fall in consumer spending and increasing use of the internet, plus the closure of residential care homes/restriction of funding for holidays

Results

There are 60 half day training sessions per week, with around 40-50 trainees at any one time. Trainees stay for different lengths of time, from a few months to a maximum of two years. In the last 12 months around 40% of those who left moved into employment, further education or training. These results are far higher than those achieved by the government’s Job Centre (4%) and other public providers. Trainees who have made progress, but would benefit from the continuity of longer support, can go on to become mentors for other trainees. It works very well with trainees who appreciate input from peers. Although IT courses are available at a local college, they do not offer the high trainer to student ratio of Travel Matters (maximum of 1:5), nor specialist, experienced trainers. Travel Matters is unique in providing training in a commercial office environment, with work experience featuring research and administration of real travel bookings, as well as providing a specialist IT training. Work experience trainees acquire transferable customer service skills while IT trainees gain industry recognised ECDL qualifications.

Despite their multiple funding problems (e.g. reduced funding from the health services, no structural funding from grants, the shrinking market of travel agencies, and a structural lack of funding for marketing and communications) the business has survived so far and they aim to secure their future sustainability in various ways. Besides maintaining a high quality level of training and the synergistic partnerships they have with others working in the field of mental healthcare, they will for instance build their income from the travel business, using the growing interest in businesses with genuine social values as a “stand out” factor in promotion to new business targets.

More information

Website: www.travelmattersuk.com

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