Country - Austria
TG:
-
Activity: commercial, training, integrated services

Job Transfair

The organisation

Job-TransFair Non-Profit-Personnel-Leasing started in 2001 in Vienna, Austria. Experts of the Austrian labour market identified a base unemployment in certain groups of the population. To foster these groups on the labour market, Job-TransFair was founded as a subsidiary company of the Berufsförderungsinstitut Wien (bfi Wien) on initiative of the Austrian Labour Union and Public Employment Service Austria. The definition and allocation of its target groups is conducted by the Public Employment Service Austria. Job-transfair works with long-term unemployed persons, maternity returners, older unemployed job seekers, and persons on supplementary benefit (“Bedarfsorientierte Mindestsicherung”) between 18 and 35 years. Due to its strategy of non-profit personnel leasing, Job-TransFair pursues intensive cooperation with more than 10.000 small and medium sized companies in Vienna.

Job-TransFair works on sustainable work integration on the basis of non-profit personnel leasing, and the allocation of educational opportunities, such as job application training and social skills training.   Their goal is to (re)integrate their target groups long-term into the labour market by transFAIRing them into a job in one of the partner companies. The main tool for this integration process is a leasing-phase with a duration of about six months. The clients are still employed and paid by Job-TransFair during that test phase while working in one of the partner companies. On the one hand this offers them the opportunity to demonstrate their working abilities, on the other it offers the chance to find out if the job meets their requirements. The partner companies can cut their expenses, because they have to refund only a certain part of the salary-costs to “Job-TransFair”. The rest of the salary-costs are financed through a contract with the Austrian Labour Market Service, which exclusively sends them their employees. In advance of the working periods and in between they qualify the transit employees in the “Job-TransFair-Training-Space” according to their capabilities and to the needs of the economy (EDP, German as a foreign language, soft skills, job coaching). Furthermore the trainers and counsellors offer the employees individually tailored coaching units and support them to find solutions for their social issues like child care, lodging, financialdebts, etc. This represents a relevant contribution to their chances on an ever-changing labour market by empowering their abilities to obtain and hold on to a job.

Results

In 2012 Job-TransFair serviced 6.398 persons, 2.897 could be offered an employment status. 86 % of their short-term employees succeed to obtain at least one employment relationship within 12 months. 46,6 % succeeds a so-called minimum integration in the labour market of 90 days. 33,9 % accomplishes a stable reintegration in the labour market of more than 180 days. Over 60 % of the serviced persons had a work integration chance of under 30 % beforehand.

25 % of their budget they have to generate through revenues of personnel leasing.

Sustainability is one of their success factors. Job-TransFair creates sustainability through the commitment of their multi-professional teams - recruitment consultants, social workers and trainers. Also, they have a strong network of partner companies (over 10.000 small and medium sized companies in Vienna). And they always offer follow-up-support to their clients

More information

Website: www.jobtransfair.at

 


Country: Austria
TG: drug users
Activity: integrated services, individually tailored, hard skills, training

Fix und Fertig

“We aim to stabilise and to improve the social and technical skills of our employees, so they are able to reintegrate on the regular labour market.”

Organization

fix und fertig is one of 5 institutions of the Suchthilfe Wien, in Vienna, Austria. Suchthilfe Wien is an NGO, with several projects in the field of Drug and addiction aid, such as needle exchange programmes, an emergency shelter, drug checking programmes, out-patient substitution, health care programmes, outreach, etc.

Fix und fertig offers work (re-)integration for drug dependent and alcoholic individuals, and tries to ease (re-)integration onto the regular labour market through qualification, daily work structures and production processes.

All year round, they offer around 45 'daily' workplaces and about 18 'transit' workplaces in three different departments: renovation, serigraphy and mailing & fulfilment. The terms and conditions may vary depending on the personal situation of each of our workers. 'transit' workplaces are contracts for 12 months, 30 to 40 hours a week and the 'daily' workplaces gradually build up the work hours and provide for a daily structure. Moreover, training positions are offered at the daily workplaces to people who want to reach a 'transit' workplace, but aren't yet ready to.

They work with a very tolerant and not-abstinence orientated approach, which creates a lot of opportunities for the target group. In the meantime their strict and precise work ethics, regarding rules etc. helps them to qualify for the regular labour market and offers the necessary framework for our target group to be able to (re-)integrate.

fix und fertig was founded in 1993, and has grown from a small project to the social enterprise it is today. Early 2000 they were briefly funded by the EU, which provided them with a large budget to offer many workplaces. Now they have toned down a little bit, receiving funding from the City of Vienna and the employment services, as well as making their own profits.

Results

They consider their key results for the project to be: 1) their success in lobbying for the target group. There is a higher tolerance and social acceptance of the target group, through work participation and high-quality products; 2) higher qualification and stabilisation for the individuals with whom they work.

At Fix und Fertig participants develop their sociocultural (social skills) and technical skills. For instance they can train their punctuality, conflict management and coping strategies (Within their peer group and/or with their superiors/supervisors), or how to work in a team. Besides they develop technical skills needed at their workplace, such as painting, priming, computer skills, text programmes

They stimulate professional development in various ways. They encourage, even financially, their participants to take courses and advanced trainings, and during the on-the-job-training in their institution they learn to recognise and work on their personal weaknesses, and to develop an intrinsic motivation to enhance their skills. Around 25% percent of the participants are able to reintegrate on the regular labour market after the programme.

More information

Website: www.fixundfertig.at

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Country - Czech Republic
TG:
mental health problems
Activity: training, food & drinks, integrated services

Out of the Erratic Circle

Organisation

Out of the Erratic Circle is a project of Fokus Labe in the Czech Republich, which opens the doors to the jobmarket for people with mental health problems or other diabilities, in an attractive combination of education, work rehabilitation, diagnostics and training in a gastronomic centre. All of these steps aim to support people in getting a job and achieving special qualifications (work in the kitchen, café, catering, fresh food shops).

Twelve new working places (in sheltered gastronomy workshops within the Fokus Labe organization), and a new gastronomic traning center meeting technical conditions for cooking, preparing of cold and warm culinary fresh products, and a new type of professional education for disabled people are all part of the project. The participants are prepared for culinary and catering activities, and work in the café and the fresh food store.

The project has been financed for 85% out of the European Social Fund and 15% by National Public Sources for a period of 24 months, starting in March 2013 and ending in February 2015. During this period the following aims were set out: preparation of disabled people for the labour market through several step-by-step methods (education, social, psychologic and other support, diagnosis, work placement), the development of the new gastronomic training center, the creation of 12 workplaces withing the Fokus Labe organisation and preparation of dignified work places for people with mental health problems.

Results

The three major results of this project are the 12 new work places at Fokus Labe (paid with contracts), the gastronomic training center and the newly developed special educational course programme. Thus, during the project 45 participants receive special education and training, and 12 participants end up with a job, due to the job positions they created. All participants will gain an enhanced understanding and professional skills regarding culinary, catering, café and/or sales work. All participants have sessions with professional staff (social workers, course leaders, etc.), they invite a successful peer to serve as an inspirational example, they offer the opportunity to gain practical examples, they assist in the participant's work plan and all is interwoven with other psycho-social or pscyhological support.

Although this project was still running at the time of writing and most results as well as the project's sustainability could not be reported on, Fokus Labe has a lot of experience in offering similar services in a sustainable manner. On a social economy basis they have developed many kinds of jobs that they have managed to make a structural part of their organisation. While taking part in a continuous process they are growing continuously, with this project forming just part of their services on offer.

More information

Website: www.fokuslabe.cz

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Country - Czech Republic
TG:
(ex) offenders, people with mental health problems
Activities: commercial, integrated services, product sales

Semitam s.r.o.

“We offer the opportunity to learn the value of work and be proud of it. This means living a life where you can care for yourself through an honest wage.”

The Organisation

Semitam offers work as a cleaner or serving, bookbinding or in a sewing workshop, in the Czech Republic. The project is for people with disabilities, for people returning from prison and youth at risk of social pathologies and returning from inpatient treatment.

Semitam was founded in October 2011. In the beginning there were four people in the project, but at the time of writing (2014) the WIP had 16 participants.

The essence is to offer work to people who have great difficulty finding a job without the support from Semitam. People released from prison or youth with pathological tendencies without any previous work experience are offered the opportunity to earn a living through work. For people with physical disabilities the opportunity to work again is to be useful and to take part in the community.

The project is financed by Semitam's own earnings, supported by the Bureau of Labour from April 2012, as well as European funds and the state budget. The latter's funding (for the project Social Business – The Path to Responsibility and Solidarity) will be finished in March 2014.

Results

Semitam has created and maintained a social business as a separate and independent economic entity. They offer jobs and psychosocial support to people with social or physical disabilities and they offer quality cleaning services or original handmade products. In the meantime, employees develop communication skills, learn teamwork, self-reliance and responsibility. While stimulating skill development Semitam tries to make some of their participants - especially those returning from prison – move on to other more permanent employment. Over the years, the company has managed to reintegrate a few participants, who found another job and housing.

Semitam's staff supports and motivates participants through regular contacts, both in groups and individual. Twice a year the whole team meets at a common event, such as a Christmas party. The company also employs a psychologist who is always available for all participants. All in all Semitam offers comprehensive care to people with criminal records.

More information

Website: www.semitam.cz

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Country - Finland
Target group:
mental health problems
Activity: integrated facility, individually tailored

“Supported employment in the Clubhouse”
(in Finnish “Klubitalolta tuetusti töihin”)

“The clubhouse model is a best practice on a national level as many studies have proven. Our members wouldn’t be employed without this project.”

The organisation

Supported employment in the Clubhouse (in Finnish: “Klubitalolta tuetusti töihin”) runs two Clubhouses in Helsinki: Helsingin Klubitalo and Itä-Helsingin Klubitalo. The parent organization is Helsingin Klubitalot ry. It works for people with mental illness and on their position in the society, helping them to stay out of hospitals while achieving social, financial, educational, vocational and employment goals, running two Clubhouses in Helsinki (names: Helsingin Klubitalo and Itä-Helsingin Klubitalo). The clubhouse is for people with mental illness, who they refer to as members. Both Clubhouses follow the international Clubhouse model (about the Clubhouse model you can reed more on www.iccd.org ).

The Clubhouse model includes the ambition to help its members to employment. The Clubhouse offers its own Transitional Employment programme (TE) which provides -as a right of membership- opportunities for members to work on job placements in the labour market. Also, the Clubhouse model in theory prescribes to offer its own Supported (SE) and Independent Employment (IE) programme. In practice the Clubhouses have done TE well, but they do not have enough resources to do SE and IE. That is the reason why they have founded a project to develop SE and IE as well as they do TE. In the meantime, they offer courses and groups with themes such as job applications, skill analyses, IT and hygiene and the project worker seeks for external SE and IE placements.

The clubhouse model includes a work-ordered day system. That means that members and staff are working side by side doing Clubhouses own tasks (for example cleaning, administration, research, or work in the restaurant and cafe). All work in the Clubhouse is designed to help members regain self worth, purpose and confidence; it is not intended to be job specific training. TE, SE and IE jobs are normal labour positions given to members(such as library work, market assistance, catering and cleaning).

Results

The key results are that their members have moved on to the more permanent SE and IE labour market (TE is always temporary). Hence, their economical situation has improved, meaning less social security support. Moreover, the members generally gain more self-esteem and their role as members of society has changed as citizen.

The main goal is to stimulate people towards regular paid employment. This is done through the offering of SE and IE placement possibilities for members, educating staff about supported employment possibilities, and developing a good practice model for Clubhouses in Finland. In the past 4,5 years 31 members have gotten employment (usually part-time), 6 have started to study, 14 have interned or had a work experience period, 33 have participated in the job application course or group, and 4 have remained on the same level.

Because the participants have mental illness, results might not be visible straight away; members need time to recover and some of them might need this kind of support for the rest of their life. While the project thusfar only received temporary funding, they are striving to make it a permanent project through discussions with the national ministry of labour affairs and local officers.

More information

Website: www.helsinginklubitalo.org and www.itahelsinginklubitalo.org

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Country - Finland
Tg:
(ex) offenders
Activity: gardening/agriculture, integrated services, environmentally friendly

Roots to Freedom

The organisation

“Roots to freedom” is a nature based rehabilitation project for adult inmates in Kerava Prison in Finland in which garden and nature-based activities are offered both in open and closed prison. The aim is to create a wholesome nature-based rehabilitation-model, where an invididual path is created from the prison to civil life. They offer after-care once the sentence is over. They are also doing an evaluation of the method and its effects on prisoners. The project runs under the authority of Criminal Sanctions Agency in co-operation with Kriminaalihuollon tukisäätiö (NGO), a non profit aftercare foundation (for released prisoners and their families). It has been running since March 2013, and is expected to end in December 2014, based on funding from the European Social Fund.

Kerava prison has many different work-places, but in this project the prisoner works on nature based activities (in the garden, with animals, doing farm-work, working on natural parks doing developmental work, etc..) or construction work around Kerava prison. The prisoners take part in rehabilitating group-sessions that are based on Green Care activities and every prisoner has one-on-one sessions, in order to develop individual plans for after prison life.

The overall aim of the project is to create a wholesome rehabilitation model in Kerava prison, that includes group sessions, professional work/ education and personalised casework that continues after the prison sentence is over. The ideology is nature-based activities and nature-based thinking.

Results

They have had 45 inmates taking part so far, and it seems that the numbers are only increasing.

The key results of the project are the enabling of re-integration back to society through training of self-reflection and self-understanding, as well as a possibility to start over in life through education or work while in prison and to continue that path after prison.

All participants acquire an ecological way of thinking, and they gain responsibility, social skills, not losing one´s temper so quickly, respecting others and yourself and nature/society, horticultural skills, looking after weaker creatures (such as animals and flowers), etc. They develop those skills with the goal of moving on to regular paid employment. At the time of writing they did not yet have any numbers regarding paid employment because only few prisoners had been released so far. One of the ex-detainees continued studying in civil life.

In the beginning it was quite challenging to motivate prison staff to be active in the project, also creating something completely new inside a very strict prison-system, where safety is always priority number one, but they managed to do so successfully. So far they have had extremely good results considering that the project is only in the beginning. Nature-based activities were reported to activate inmates, give opportunities to strengthen self-efficacy by using former knowledge and skills and learning new ones, and to increase confidence in coping after discharge. Group activities contributed to the social interaction among inmates, and between inmates and staff. Through positive feedback from others, inmates identified favourable characteristics in themselves, which encouraged mutual relationships. Nature-based activities proved to be a means to execute on-site activities supporting rehabilitation by creating affordances of everyday life in a restricted environment.

To make their activities more sustainable, they have permanent prison staff members on the team, so once the project workers leave the permanent staff can continue the good work. Also they have been able to liaise with local professional educational schools that are willing to co-operate with Kerava prison even after the project is finished.

More information

Website: https://sites.google.com/site/juuretvapauteen/

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Country: The Netherlands
TG: mental health problems + ex-offenders + homeless + drug users
Activity: low-threshold + integrated services

De Stadsbrug

“We are unique because we offer a lot of different options that are not offered elsewhere for this group of people. We treat our participants as equals and take them seriously, we do not focus on problems but on potential. By making our participants contribute we solve a big societal problem. And last but not least, we do it all with a positive attitude and have fun doing the things we do.”

The organisation

At the Stadsbrug various small social firms are housed under one roof, offering work and learning places to people with great distance to the regular labour market. This includes people who are or have a history with addiction, homelessness, mental illness, judicial contacts and all the problems related thereto, like debts, loneliness etc. There are many small firms; some of them are run by a professional and others are run by the participants themselves (consumer run), so the participants have great responsibility for the success of the business. All the different firms work together and make use of each others skills. In this way they create a lot of synergy. All the delivered work is for external customers so it is taken seriously and the quality of the products and services is high.

At the Stadsbrug people learn lots of different work skills. Buro Dagloon offers work in the community like cleaning and park work. The bicycle repair shop repairs and sells bicycles for consumers and businesses. The Speedservice courier service delivers packages and works for all the other projects, like picking up bikes for customers, doing groceries etc. Utrecht Underground are city tours given by former homeless guides to inform people about the history of Utrecht as a hotspot for the homeless. FietsieFoetsie is a workshop where former bike thieves give education about bicycle theft and prevention. They offer lot of different jobs like being a bicycle maker, painter, doing administration, hairdresser, driver, cleaner, adviser, web-designer, photographer, cook, salesman and a lot more. People can work here from 1 to 5 days a week. Accomplishments are based on what they need and what their capacities are. At the time of wiriting there were about 60 participants on the job every day. Since they started four years ago, the number of participants has increased.

De Stadsbrug is run by three different organizations. Altrecht, which is an organisation in mental health, GIDS an organisation specialized in reintegration and SBWU which offers sheltered housing. The project is funded by government, health insurance, funds and commercial revenue (about 30%). They try to be as independent from community money as possible. Therefore, they continuously develop partnerships with other social organizations and commercial businesses.

Results

All in all, the key results of De Stadsbrug are that they offer people serious and significant jobs, which give people future perspectives. De Stadsbrug supports people on their way to regular employment.

Depending on the job they are doing, participants can develop different skills, but one of the main features of all projects is to give people a lot of responsibility for their task. So besides specific work skills the participants also learn about leadership, running a business, working together and being independent. Sometimes participants move on to regular employment. De Stadsbrug works together with independent companies, and that has proven to be a good way to introduce people to regular jobs. About 10% moves on to regular jobs and 10% drops out. The other 80% stays with De Stadsbrug for a long time, sometimes they move on to a different position within De Stadsbrug. Sometimes they drop out for a while because they have to go to jail or rehab, but most of the time they come back. De Stadsbrug offers participants serious jobs, gives them responsibility, gives them trust, challenges them, and takes their opinions and ideas about what should happen very seriously.

More information

Website: www.destadsbrug.nl

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Country - The Netherlands
TG:
drug users
Activities: integrated services, product sales

Tactory

Everyone has qualities; The trick is to put them to good use. At Tactory we believe in the unique capabilities of people.'

The organisation

Tactory is a Work Integration Programme of Tactus addiction treatment services in the Netherlands. Tactus offers treatment and support to people with addiction problems and their relatives. Clients who receive treatment at Tactus often have problems with work and day activities. Addressing it properly contributes to the recovery of the client. Tactory work-reintegration responds to this, offering activities to people with addiction problems and those with a large distance from the labour market. Among others, Tactory offers the following employment opportunities: repairing and selling second-hand and new bikes, catering, greening, service and maintenance jobs, vegetable gardens, cleaning and making wooden furniture and lifestyle products (for inside and outside). For sale and office locations see: www.tactorygarden.nl. Through these projects clients will again feel valuable and relevant, while learning new skills. Moreover, they make beautiful products, which correspond to the current era of people looking for products with a meaningful/good background/story. Tactory work integration started on 1 July 2007 and at the time of writing (late 2013) they had around 250 participating clients. However, due to reduced public funding for such projects in the Netherlands they were expecting a future decline in participants. While healthcare funding and government subsidies finance a large part of the project, some of the financing also happens through sales of their products. In all their work they aim to provide sustainable work for clients, and where possible to enable the flow to regular work.

Results

The most important result of the Tactory projects is that clients structure their lives and that they gain control over their substance dependence. Meaningful day activities have proven to be very important in attaining such goals. While working at Tactory, clients work on their social abilities as well as gain work experience. They also learn to deal with structure. Some clients move on to paid work, although it has become harder due to the economic crisis. The number of clients that flow-through depends on the kind of addiction problem and the professional discipline of the client. The economic crisis also plays a major role.

At Tactory they know like no other how to deal with people with addiction problems. This is because the knowledge of Tactus is put to practice in the workplaces. The clients are supervised by professionals in the field of bikes/woodworks/greening etc., and the work supervisors also have knowledge of addiction treatment. There is close cooperation between the workplace supervisors and the practitioners. At present they are working on making the workplaces less dependent on healthcare financing and subsidies. Hence, they want to sell good products for a fair price, in order to keep offering work to their clients in the future. In 2014 Tactory launched a webshop (http://webwinkel.tactory.nl/). They work with sustainable materials as much as possible while giving people with addiction problems a second chance.

More information:

Website: www.tactory.nl

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Country: United Kingdom
Target group: ex-offenders
Activity: commercial, training, hard skills, integrated services,

Blue Sky

“Giving someone a job has been described as the greatest charity that anyone can perform and as one former member of our management team (an ex-armed robber himself) colourfully put it: 'you may not like ex-prisoners, but absolutely no one in their right ming wants them to re-offend'. “

The organisation

Set up in 2005, Blue Sky is a charity and a social enterprise that tackles the issue of re-offending by focussing on employment. They win commercial contracts from local authorities and private companies and exclusively recruit ex-offenders into small teams to fulfil the work. Blue Sky employs them on 6-month contracts offering training, housing support, mentoring and onward job brokering. Since operations began they have employed over 750 ex-offenders accross the country and only 15% has gone on to re-offend – that is a quarter of the national average.

At any one time they can be employing 30 to 60 ex-offenders on 6-month contracts. Much of their work is seasonal so they take on more people over the summer months. Each year they employ over a 100 ex-offenders around the country.

Blue Sky's mission has always been to reduce re-offending and challenge negative perceptions about people with a criminal record. If society wants to cut the levels of re-offending it should focus on finding jobs for those ex-prisoners who want to work. In Britain, which has the second highest re-offending rate in Europe, it has been proven empirically that a stable job reduces the probability of re-offending by up to 50%. Yet 75% of all prisoners are released to joblessness, and an ex-offender is eight times more likely to be unemployed than someone with no criminal record.

Results

Since 2005, Blue Sky has always measured itself on three key performance indicators: the number of employees who receive an accreditation, the number who leave to onward employment at the end of their six-month contracts and the number who re-offend. Over the past eight years they have employed over 750 ex-offenders and of these 52% have left with an accreditation or qualification funded by Blue Sky (e.g. a construction certificate, a health and safety course, a forklift driving license). Moreover, 49% of their leavers have subsequently moved into onward full-time employment. This is quite an accomplishment considering the economic climate and unstable jobmarket. Blue Sky's resettlement officer works closely with all employees from month 4 onwards to establish their career goals and aspirations.

Only 15% of their employees have re-offended – a quarter of the national average. Considering that for every 10 Blue Sky employees there are, on average, 17 dependents who are taken out of living in a workless household, the positive impact is felt by many more.

In addition, Blue Sky is always keen to participate in research to verify their social impact. A social return on investment analysis carried out by the Impetus Trust concluded that they create £17.40 of social value for every £1 invested in Blue Sky. They were also part of a pilot programme with the Ministry of Justice Data Laboratory. Using the employee database they analaysed their employees against a control group to determine the re-offending rate. The analysis shows with a 95% confidence level that ex-offenders working in Blue Sky teams re-offend 50% less than a control group with similar characteristics.

More information

Website: www.blueskydevelopment.co.uk

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